Frequently Asked Questions

Cartwheel Exchange hosts live online reviews of collectible coins and related items, and may run promotional giveaways during or around those live events.

Participation in live reviews and giveaways is generally intended to be free with no purchase required. For the authoritative terms, refer to the Rules page.

During a live session, featured coins or collectibles are shown and discussed. Viewers can follow along and, when offered, submit an entry for drawings or giveaways tied to that live event.

Use the Enter Live page and follow the on-screen instructions. If the live platform is Facebook Live or another service, the page should link you to the correct stream.

If a specific live event requires registration or a form submission, it will be stated on the Enter Live page. Otherwise, you can typically join the stream and follow the entry instructions shared during the event.

Winner selection rules can vary by promotion (random draw, time-based entry, etc.). The controlling terms are listed on the Rules page and/or the specific live event announcement.

Some winners are announced live, while others may be notified afterward. Check the event instructions and the Rules page for timing and notification method.

Presence requirements depend on the promotion. If “must be present to win” applies, it should be stated clearly during the live event and in the applicable rules.

Delivery method (mail/shipping vs. pickup) and any required verification are promotion-specific. If you win, you will typically be asked for the minimum information needed to deliver the prize, consistent with the rules.

Featured items can include U.S. and world coins, bullion, graded pieces, and other collectibles. Specific categories may change by event.

If an item is graded or certified (for example, by a third-party grading service), that information should be disclosed during the review and/or on the item listing. If you publish an authentication or sourcing policy, link it here.

If you accept requests, provide the preferred channel (email, message, form) and what info you need (photos, year/mint, any known grading). Otherwise, invite viewers to follow announcements for upcoming themes.

See the Rules page. If there is a separate rules document for a specific promotion, that document controls for that promotion.

Eligibility (age, location, and other requirements) is defined by the applicable rules for each promotion. Please review the Rules page for details.

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• If the live is hosted on a third-party platform, confirm you are logged in there.
• If the problem persists, contact support using the information below.

Add your preferred contact method here (email, form link, phone). You can also follow updates on your social channels (for example, Facebook) if listed on the site.